StaffSync AI
Automating CNA Shift Coverage Through SMS
Healthcare facilities use StaffSync AI to automatically notify qualified CNAs when open shifts become available after employee call-offs—reducing manual phone trees and speeding up coverage.
How It Works
From call-off to filled shift in four automated steps.
- 1
A CNA calls off
When a certified nursing assistant reports an absence, coordinators log the call-off in StaffSync AI.
- 2
StaffSync AI sends SMS alerts
The platform automatically notifies eligible, opted-in CNAs about the open shift via text message.
- 3
First CNA to accept is assigned
CNAs reply YES to accept coverage. The first qualified acceptance can be assigned to the shift automatically.
- 4
Managers receive confirmation
Coordinators see real-time coverage status, assignment confirmation, and coverage history on the facility dashboard.
Features
- Automated SMS notifications
- Shift coverage tracking
- Coverage history
- CNA roster management
- Facility dashboard
SMS Notifications
StaffSync AI sends staffing-related text messages only to healthcare workers who voluntarily opt in during onboarding. Messages may include open shift opportunities, schedule updates, and staffing notifications.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for assistance. Consent is not a condition of employment.
Read our SMS Consent Policy, Privacy Policy, and Terms of Service.
About StaffSync AI
StaffSync AI helps healthcare facilities reduce manual staffing work by automating shift coverage notifications. When call-offs create open CNA shifts, the platform identifies eligible staff, sends SMS alerts to opted-in CNAs, tracks YES and NO responses, and gives coordinators a single dashboard for coverage history and roster management.
Only healthcare workers who have provided consent receive SMS notifications. See our SMS Consent Policy and onboarding consent form for details.
Contact
Questions about StaffSync AI, SMS compliance, or facility onboarding? Reach our team.
Email support@staffsyncai.com or visit the contact page.